Not happy I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal | I’ll be recommending Just wanted to drop you a line and tell you how happy I am with the canvas you made.
I’ll be recommending your company to my friends! I hope to work with your company again in the future.
Mashang, | very fast, very accurate, very good product and nice people. Love your website, easy to find and order what I need.
Christa M., | THANK YOU! I received the new frame last Friday and got around to framing my art last night, the fit was great. I just wanted to thank you for taking the time to make the situation right.
Dani, |